Frequently asked questions

Hit Book a Spot and the wizard walks you through four steps — pick your yard, your vehicle, your rate, and your dates. You pay online and your spot is confirmed instantly. Most drivers finish in under a minute. Prefer a voice? Call (407) 756-6265.

You pay online when you book, securely through Stripe, and your receipt is emailed right away. There's no pay-at-the-yard option — once you've booked, you're done. Pull in and park.

No. You book direct with the yard that owns the lot, so there's no marketplace markup, no deposit held on your card, and no hidden fees. The rate you see is the rate you pay.

Both. Winter Haven (500 Ave R SW, Winter Haven, FL 33880) and Jacksonville (1479 Airport Rd, Jacksonville, FL 32218) are open and bookable today.

Both yards are lit and covered by 24/7 camera surveillance. Winter Haven has an automatic gate that only opens for paid drivers. Jacksonville sits on 7 fenced acres, and its automatic gate is being installed right now.

Winter Haven has an automatic gate, lighting, 24/7 cameras, and an on-site truck scale. Jacksonville has lighting, 24/7 cameras, and 7 fenced acres today — with showers, bathrooms, an automatic gate, a washer & dryer, and vending machines being added right now.

Daily and weekly rates are the same at both yards; monthly terms are available at Winter Haven only. Trucks: $15/day, $55/week ($140/month at Winter Haven). RVs: $15/day, $75/week, $160/month. Boats: $12/day, $55/week, $120/month. Trailers: $15/day, $90/week, $180/month. No deposit, no hidden fees.

Yes — both yards take trucks, trailers, RVs, and boats. Pick your vehicle type when you reserve and the rate updates automatically. Running an unusual setup? Call (407) 756-6265.

Yes — signing in keeps your reservation accessible any time. There are no passwords: we email you a 6-digit code or a one-tap sign-in link. Text-message sign-in is coming soon.

Cancellation is free before arrival. Unpaid bookings can be cancelled straight from My Account. If you've already paid, call the yard at (407) 756-6265 and we'll cancel it and sort your refund.